Policy

Shipping, returns, and product policy

Shipping

Orders are prepared after payment confirmation. Shipping options and rates can be configured through Stripe Checkout or a future carrier integration.

Returns

Unused items in resaleable condition may be eligible for return. Electrical parts and opened consumables may require review before approval.

Product fitment

Customers should confirm visible specifications such as length, connector, base type, voltage, and position before ordering.

Payments

Online payments are processed securely through Stripe. NexAuto does not store card details.